Spring exam

first of all Line Managers supervise people who perform non- deliver the goodsrial duties Middle Managers oversee the movement of large departments or personas Top Managers guide the procedure of the organization as a whole or of one of its major parts administration is the oversight of outgo management by a board of directors or a board of trustees Accountability is the requirement so show performance results too supervisor The upside-Down Pyramid view puts customers at the top of the organization by being served by workers who are supported by the managers below them Social Capital Is the capacity to attract support and jock from rising(prenominal)s In order to get things done. Emotional Intelligence Is the ability to manage ourselves and our relationships effectively Conceptual Skill Is the ability to think analytically and sort out complex problems 1 . Self-Awareness ? understanding moods and emotions 2. Self-Regulation thinking before acting autocratic disru ptive impulses 3. Motivation working hard and persevering 4. Empathy understanding the emotions of others 5.Social Skills gaining resonance and building good relationships Global Sourcing involves contracting for work that is performed in other countries Corporate Governance is the oversight of a companys management by a board of directors Glass Ceiling Effect an invisible barrier trammel career advancement of women and minorities noetic Capital is the collective brainpower or shared knowledge of a workforce (Competency x Commitment = Intellectual Capital) Self-Management is the ability to understand oneself, exercise initiative, accept responsibility and learn from engender ME Chi. Critical Thinking the ability to perceive situations, gather and interpret germane(predicate) information, and make decisions Sustainable Competitive Advantage is an ability to outperform rivals in ways that are difficult to imitate Corporate Strategy sets long- term direction for the t otal enterprise Business Strategy identifies how a division or strategic course unit will compete in its product or service domain Functional Strategy guides activities at bottom one specific area of operations awayset Through intentness means expansion within an existing parentage area Growth ThroughDiversification means expansion by entering related or rising business areas Growth Through Vertical Integration occurs by acquiring suppliers or distributors Retrenchment Strategy changes operations to correct weaknesses Liquation occurs when a business sells Its assets to pay creditors Restructuring reduces the scale or mix of operations Divestiture Involves selling off parts of the organization to refocus attention on core business areas strategical Alliance organizations Join together In partnership to succeed an area of usual interest Co-petition is the strategy of working with rivals n projects of mutual benefit business Strategy -strategically uses the interne t to gain competitive benefit Scrounging is strategic use of the internet to engage customers and potential customers in providing opinions and suggestions on implementing strategies specialization Strategy offers products that are unique and different from those of the competition terms Leadership Strategy seeks to operate with lower be than competitors Focused Differentiation Strategy offers a unique product to a special commercialise segment Focused Cost Leadership Strategy seeks the lowest costs of operations within a special market segment Strategic Leadership inspires people to implement organizational strategies Strategic Control makes surely strategies are scrapped or changed ME Chi. 9 Colonization is the process through which new members learn the culture of an organization Observable Culture is what you see and receive when walking around an organization Core Culture is found in the underlying values of the organization Symbolic Leader uses language and s ymbols and actions to consecrate and maintain a desired organizational culture.